About us
About Our Veterinary Hospital
Paws & Tails Veterinary Hospital opened in February 2022. Conveniently located on Po Yan Street, at the heart of Sheung Wan and Sai Ying Pun, we serve as a premier destination for pet owners from across Hong Kong Island and Kowloon.
We offer a comprehensive range of advanced general veterinary services, from preventative wellness to complex internal medicine and surgery. To ensure the highest standard of care, our facility is equipped with state-of-the-art diagnostic technology. We believe that superior imaging and clinical accuracy are essential to providing your pet with the best possible outcomes.
At Paws & Tails, we treat every patient with the same dedication and compassion as our own family—because we care about your pets as much as you do.
Opening Hours
Monday – Saturday: 09:00 – 19:00
Sunday: 09:00 – 18:00
Public Holidays: Closed
Note: We are closed during lunch hour
from 13:00 – 14:00.
Meet The Team
Dr. Ryan Chuang
Senior Veterinary Surgeon & Practice Director DVM (National Taiwan University)
Dr. Ryan Chuang graduated from National Taiwan University in 2009 with a Doctor of Veterinary Medicine. Following residency training in Taipei, he moved to Hong Kong in 2013, where he has since dedicated his career to advancing small animal clinical standards.
Clinical Journey & Expertise Dr. Ryan spent his first six years in Hong Kong at Causeway Bay Animal Hospital, gaining invaluable surgical and medical experience under the mentorship of Dr. Frank de Groot. Later, during his tenure at Pets Central in North Point, he became highly recognized for his clinical results, building a large and loyal patient base.
Advanced Diagnostics A specialist in clinical imaging, Dr. Ryan previously served as a Senior Ultrasonographer for Easonagraphy, a mobile ultrasound service. Performing over 200 scans per month for various clinics across Hong Kong, he became a trusted partner for the city's veterinary community, known for providing rapid and accurate diagnostic insights for complex cases.
A Comprehensive Approach to Medicine Dr. Ryan believes that fragmented care—where pets are referred to different clinics for different problems—can lead to missed opportunities for healing. To provide a truly comprehensive medical home, he has pursued extensive training across multiple essential disciplines. He is highly experienced in:
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Complicated Internal Medicine
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Soft Tissue Surgery
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Cardiology & Ultrasonography
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Advanced Dental Procedures
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Veterinary Acupuncture
Combining technical precision with extreme patience and attentiveness, Dr. Ryan is dedicated to solving complex medical puzzles while ensuring that both pets and owners feel supported throughout the journey to recovery.
Dr. Ian Wu
Senior Veterinary Surgeon DVM (National Taiwan University)
Dr. Ian Wu graduated from National Taiwan University in 2012 with a Doctor of Veterinary Medicine. Before moving to Hong Kong in 2018, he spent several years in Taipei’s most prominent animal hospitals, building a robust foundation in small animal clinical medicine.
Emergency & Critical Care Expertise During his time in Taipei, Dr. Ian completed intensive residency training at a renowned 24-hour emergency referral hospital. This high-pressure environment allowed him to manage a vast number of critical and complex medical cases, sharpening his ability to make decisive, life-saving interventions.
Continuous Clinical Excellence Dr. Ian is committed to staying at the forefront of veterinary science. He regularly attends international conferences and has completed advanced certifications in multiple disciplines, including:
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Internal Medicine & Emergency Care
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Oncology & Neurology
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Advanced Ultrasound Diagnostics
A Compassionate Perspective As a dedicated "cat dad" to a feline companion with chronic kidney disease (CKD), Dr. Ian brings a unique level of empathy to his consultations. He understands the emotional and practical challenges of managing long-term illnesses, and he is passionate about supporting owners through every step of their pet's healthcare journey.
Beyond the Clinic When he is not in the consultation room, Dr. Ian is an avid traveller who finds inspiration in exploring different cultures and the beauty of the natural world.
Dr. Kristina Yan
Veterinary Surgeon BVMS (University of Glasgow), MRCVS
Born in Canada and educated across Hong Kong and the United Kingdom, Dr. Kristina followed her lifelong ambition to the University of Glasgow, where she graduated with Commendation.
International Clinical Experience Before returning to Hong Kong, Dr. Kristina practiced in Scotland within a high-volume, multi-branch general hospital and exotic animal referral center. This diverse clinical background provided her with extensive exposure to a wide array of species and complex medical conditions, sharpening her diagnostic and treatment skills.
Patient Wellness & "Fear Free" Advocacy Dr. Kristina is a strong advocate for modern, low-stress veterinary care. Having completed her Fear Free Certification in 2023, she is dedicated to utilizing specialized techniques that reduce anxiety and fear in pets during their clinic visits. She has a particular interest in Preventative Medicine, focusing on proactive healthcare strategies that enhance a pet's long-term quality of life.
Personal Philosophy Now a key member of the Paws & Tails team, Dr. Kristina is passionate about building enduring, trust-based relationships with pet owners. She believes that clear communication and a gentle approach are essential to successful animal healthcare.
At Home Outside the clinic, Dr. Kristina is kept busy by her spirited cat, Hugo, a professional birdwatcher and shadow-chaser who never misses an opportunity for a cuddle.
